All products and services are 100% guaranteed to function as advertised and to include all features demonstrated in the free downloadable demo. All books and printed items are returnable for a full refund up to ten days after receipt. All software products and web content are 100% satisfaction guaranteed and refundable up to ten business days after date of on line purchase. Our software product is supported with a fully functional free downloadable demo version. Customers with any questions or concerns about whether the software product will fully meet their needs  and customers with any doubts about being able to download and install the software from the web site  should download, install and try the free demo before ordering.

Purchasing a software license and PIN number does not entitle the buyer to free lessons in how to use the software. Personal lessons and individual help for those who need it, including help downloading and installing new software and updates, can be purchased separately and is available by appointment only. The software is designed for users who know to download and install a file from the internet, or users who are willing to buy lessons in computer basics such as how to download a file and how to locate a file on a hard drive.